Plumbing and
Heating Specialists

Established in 1985
Head office: +44 (0)1689 891 011

Meet the Team

Billy Wilgar Sales & Marketing

Billy started the business in 1985 and still plays a very active role, including conducting surveys and post-installation quality control visits.

Liam Wilgar Director

Liam joined the family business in 2017 having spent 11 years in finance. He manages all operations within the firm, ranging from staff employment to process improvements.

Mary-Anne O'Connor Finance Manager

Mary-Anne, who recently passed her Open University degree, has been with us for over 5 years managing all things financial. Her job is made easier because our happy customers pay on time.

Lisa Hopper Office Manager

With over 15 years’ experience within the industry, Lisa ensures everything runs smoothly both in the office and for our engineers. A vital role in the A.C. Wilgar team!

Lewis Beaven Service Director

Lewis has been with us since 2010 carefully bridging the gap between the engineers and the office staff. From installs to repair support, Lewis will always give 110% effort and drives our positive office environment.

Dan Batten Installation Manager

Dan has been with us since he was an apprentice in 2001. He is now first point of contact for the installers and apprentices, as well as carrying our surveys and personally taking on our most complex installations.

Paul Conneely Supervisor

Apart from Billy, Paul is the longest standing member of staff now in his 23rd year, known as the Oracle, if he can't fix it, it can't be fixed.

Laura Nelson Service Administrator

With several years industry experience, Laura is often the first point of call for customers looking for advice. She keeps the engineers diaries in check and schedules a large portion of their appointments, ensuring they are routed efficiently.

Emma Calrow Service Administrator

The newest member of our office staff, Emma is a highly organised and conscientious member of the team. She takes care of our spares deliveries and assists in all aspects of scheduling and orders.

Becky Dimond Training & Vehicles Manager

Becky takes care of our ever-growing fleet of red vehicles! She also ensures employee qualifications are up to date and that they’re equipped to meet health & safety requirements.

Sarah Skinner Accounts Assistant

Sarah has vast experience in accounts working in the city but now works locally to spend more time with her daughter. She provides critical support to Mary-Anne in aspects such as invoicing and payroll.

Georgia Duckering Service & Marketing

Georgia is our youngest member of office staff and joins with a background in digital marketing & social media. Alongside customer service, Georgia is tasked with keeping our social media content current and making sure customers can always find us online!

Gary Wright Service & Breakdown

Gary is a highly respected engineer both within A.C.Wilgar and the wider community. He is a sounding board for the younger engineers and takes charge of our hectic emergency call-out schedule.

Andrew Cox Installer

Trained here from the age of 16, Andrew spent a couple of years in Canada, where he picked up some handy carpentry skills. He is now our most senior Installer in the field.

Alex Smith Installer

Yet another product of our apprenticeship programme, Alex has gained a wealth of knowledge working with all of the other installers. He now teaches the apprentices how to follow in his footsteps.

Adrian Lupton Service & Breakdown

Adrian is one of our most thorough engineers, he will not rest until he finds a solution to a problem. He has a great temperament and his engineering skills are surpassed only by his good looks.

Paul Waymark Service & Breakdown

A core senior member of our experienced breakdown team, Paul has a truly vast amount of knowledge. Specialising in many of the older and rarer boilers in our customer homes, he has an especially impressive ability to impersonate the noise of every boiler he visits!

Jack Fleet Service Engineer

Jack has been servicing our customer’s boilers for over 5 years now and constantly receives customer praise for his polite and friendly demeanour. Always carrying out services with a smile!

Paul Nixon Service Engineer

Paul used to manage our local merchant branch of Wolseley where he was responsible for the spares division. Paul has an encyclopaedic knowledge of boiler spares which is invaluable whilst servicing & maintaining boilers.

Jack Lovell Installer

Since Jack gained his gas qualification he has taken great strides in his progression as an Installer. Customer’s frequently praise Jack’s careful & conscientious approach in their homes, a great representative of A.C.Wilgar.

George Fuller Installer

George was shortlisted for apprentice of the year and has gone from strength to strength ever since. Now a fully qualified gas engineer, he is the cheeky chap of the team and a firm favourite with our customers.

Joe Wiggett Plumber

Joe started off as an apprentice and has since evolved into one of our most capable young plumbers. He also knows heating systems and is seen as a "go-to" guy. A real credit to the company.

Chris Smith Junior Installer

Chris has been with us for 3 years now and is an extremely hard worker who always pays attention to detail on his jobs. He works almost as hard on the job as he does in the gym!

Sam Foster Senior Apprentice

Sam is another of our rising stars. An able pair of hands on any job, he will be looking to hone his plumbing skills soon and intends on being a fully-fledged installer in the near future.

John Marks Plumber

John has been a reactive maintenance plumber for over a decade and his experience in this field is invaluable. A relatively new addition to the team who has fitted in seamlessly ever since joining.

Chris Davies Installer

Chris is our newest member of the Installations team having joined us from British Gas. An incredibly hard worker who loves his trade, he has fitted in seamlessly.

Cliff Hodgson Driver & Handyman

Cliff has been with the firm almost 15 years now. He keeps the cogs turning for our installations department, whether delivering parts or carrying our flawless brickwork, do not let his age fool you.

Des Walker Plumber

Des has a wealth of experience in the field of reactive and maintenance plumbing having been in the industry for over 20 years. Although he is very modest, we are yet to see a plumbing issue that Des can’t fix.

Dan Brice Apprentice

Affectionately known as "Bruce" within the firm, Dan started off in bathroom renovations before joining us an an installation improver. A very driven young man with his head screwed on, he has a bright future for certain.

Tom Ruffell Apprentice

Tom is working on his plumbing qualifications from college whilst working with us. A fast-learner with a can-do attitude, Tom has always wanted to be a qualified engineer and we hope to help him to realise his goals.

Chris Bealing Apprentice

Chris is currently working with George as his understudy and is quickly learning the ropes. An unassuming and pleasant chap, Chris is already showing the potential to be a great engineer in the future.

Jake Andrews Apprentice

Jake is a local lad who recently moved from another firm in order to challenge himself more. He has a real hunger to learn and progress, a quality which will undoubtedly see him flourish under the tutelage of his mentor, Andy.

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